Oh how I remember when offices didn’t have computers – let alone lap tops, palm pdas etc. etc. and the first mobile phone in the building was such a massive great thing – it was pretty hilarious to look at. When our managers did at last decide that enough was enough, we’d fallen behind quite quickly and thus it was high time we took the bull by the horns and got online – big time! So the very long winded business of building online operational systems with accounts, orders in, stock movements, delivery notes and invoices out etc. etc. All that took a couple of years to develop, with the help from the international community within the administrative group. There were no such things as e-learning, online education or VLE software. We were lucky to be given a mouse and mat with instructions to play Solitaire to get us used to pointing at the screen!